Consumer Redressal

The next.co.in not giving the money despite of many times telephonic interaction, and mail transaction.Simply they are using money in their buisness and cheating the customer like us. The story is that I had booked a refrigerator online on 02/09/2013 and paid it by my UBI bank Debit cum ATM card during placing the order. Some days back on 23/09/2013 they told that my order had been cancelled (by them not by me) Despite of several time interaction and reminder they could not send the refrigerator, only they assure from their record (??) that my material had been dispatched. But lastly some days back on 23/09/2013 they told that my order had been cancelled (by them not by me)and my money will be refunded. But since today no action had been taken to refund the principal amount or the interest earned from that paid amount i.e Rs.6150/-. Below are the some of the mails of interaction with them Thanking you Sir, waiting for earliest solution. Er. Dibyendu Banerjee Mobile9434114888