Consumer Redressal

I am using Airtel broadband for last 8 years. From last 2 years airtel has leased the equipment defects to local vendors & removed the life time warranty. I am staying in Noida. There are multiple issues faced by airtel consumers post this step - 1) There is no way to get immediate replacement in case it becomes defective. 2) Consumer has to visit vendor shop (which is closed on Sundays) to get it repaired 3) The actual repair center is not in Noida(but in Delhi) though there will be thousands plus connection of airtel. This caused personal agongy to consumer has to wait to get it fixed. In thos period he/she is also deprived from the service. 4) Local vendor is very arrogant and is only seems to be interested in earning money. My only reason to stick with Airtel is consistent broadband speed which though comes at additional cost. but if someone is not able to solve such issues, it is not long when someone can easily lure the consumers. Thanks Tarun