Consumer Redressal

i purchased shoes online from www.snapdeal.com. but this shoe was fully dfamaged. i complained their c/s they said we will arrange reverse pick up with in two days but nobody came and take. agai again i called and complained but not take. how it is happening. it is fully damaged shoes. why they send to me. it is fully cheating website.pleas e take action Snapdeal, Sep 27 19:58 (IST): Dear SANEESH, Thank you for contacting Snapdeal.com. Please accept our sincere apologies for the inconvenience you have experienced. Please get the product packed along with the invoice and accessories and paste the below mentioned address label. We are attaching a link of our return form (which is a clickable link) which you will need to paste on the top of the parcel along with your order number 1278440855 and complaint number 3356950. Return form link: http://support.snapdeal.com/attachments/token/3sghfu2xsycbsqg/?name=rpu.pdf IMPORTANT: Please check: Return address is different from vendor address Addr