Online Shopping
Active
Complaint #2868 — mrityunjay kumar shaw
Filed: 21 Oct 2013 ·
Address: F 386B, aya nagar extension, new delhi 110047
Hi,
This is complaint against the online shopping website BagItToday.
I bought Lotto shoes and i did not like it..different from website.
I called their customer service and returned the shoes to them and was advised that the courier charges and the cost of the shoes would be sent through DD in 15 days
Its going to be roughly a month and i am going nowhere.
I am in regular touch with CS through phone and mail and they are not responding anything positive
I have escalated the case in CS and i am getting no response from TL, Manager or Sr. manager
The CS are forcing me to buy another product and they are not willing to refund my money.
I am forced to write to you guys and needing help desperately