Insurance
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Complaint #288 — tr.vijayakumaar
Filed: 8 Oct 2012 ·
Address: w 84, first street, Anna nagar, chennai - 40
I would like to introduce myself as T.R. Vijayakumaar, Holding Motor Policy for my Hyundai i10 car bearing the Policy No: 0151060773 from 28.11.2010. I have renewed the policy through online 0n 15.11.2011 and the policy should expire on 28.11.2012.
Tata AIG General Insurance Company Ltd has posted a Letter to me dated 09/8/12 on registered post with AD with reference to the above mentioned subject matter and stating the payment has to be made immediately on 10/08/12. However letter has been received only after 20.08.12 which can be verified with Postal Department since it is Registered post with AD.
Since, I was not there in station when the letter was received, i have contacted Customer Service on 31.08.12 requesting is there any option to pay the Amount of Rs. 1797/- through internet or telephone (IVR System) Service request no: 959969. I got a positive reply from Customer service representative that a person from Concern department shall get in touch