Consumer Redressal

i have a booked a Ac bus ticket in sahara travels,hyderabad through Redbus.com to travel from hyderabad to tirupathi. The service is very very poor , bus has not arrived as per schedule(dealyed by 2 hours), No A/c in bus , as it is A/c designed bus unable to open the side doors due to severe breathing problem occured and faced mental stress, only one driver has been provided for 650 Kms journey hence he has stopped many times to controle his sleepy ness due to bus has reached destination delayedly by 6 hours, because which i hae faced severe mental & physical stress