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Complaint #2933 — Nagendra Raj Urs

Filed: 25 Oct 2013  ·  Address: CIT, Gubbi, Tumkur
based on the information available on idea cellular\'s official website, on 10th oct recharged online for Rs.125/-. As per the info on website it said for Rs.125/- I would get 1GB of data with 30 days validity. but after successful recharge, I got only 625MB of data with less than 30 days of validity. After calling the idea customer care, I was informed that plan stands changed and I have got the data as per new plan. If i was informed earlier regarding the new plan I would have recharged as per new plan. Because of mistake of Idea people i have got half of the data i had planned for. For because of mistake of idea cellular\'s official website\'s miss information and just for Rs.25/- i have got less data and less validity.

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