Consumer Redressal

I have purchased a mobile Handset from L.G. Electronics,i.e., L G Fathom-vs750. via \"Shopping.indiatimes.com\"on 1st Aug. 2011. Buyers Orders No. 4022643 Dated-01.08.2011. Distributer is M/s. Aakanksha Distributor pvt. ltd. ,#819 Arise Plaza 27, main HSR Layout, Banglore-560034.Under Invoice No. 916 Dated 01/08/2011., for Rs. 5499/-. Phone was under 6 months warranty when complained to shopping.indiatimes.com about the problem in the Handset,no action were taken on complaining,and no proper response were given even I have made them repeated calls and even mail to them.L G repaing centres refused to repair the set as the set was purchased online.Since the complained was made during warranty period. I want that the Phone should either replaced or ask them to refund my full payment without any delay.(Original Invoice is available). Thanking You with the hope that you will take necessary action against shopping.indiatimes.com. Regard Rajesh Singh.