Consumer Redressal

I had ordered a portable laptop foldable table from shopclues on 17th august 2014. Order no. 6015693. The quality of the plastic table was poor which I had said them in the review of product they ask for. On 30th september the leg of the table just came off. The product had 6 months warranty. I complained and they agreed for a return request and refund. They asked me to send the product to the following address- clues network (p) limited plot no: 648, bijwasan, new delhi – 110061 I spend Rs.225 for sending though Speed post. after 10days the product returned to me mentioning \"no such company exist\" on the parcel and \"insufficient address\" in the tracking events. Now the shopclues customer care is just saying we will revert back, we will escalate the problem etc etc, but nothing is being done! Neither they are saying what to do next, how they are going to refund nothing. The product cost me nearly Rs.450 and the charges for sending the product was Rs.225.I am at so much loss!help