Online Shopping
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Complaint #3013 — jugal kishore agarwal
Filed: 31 Oct 2013 ·
Address: shop no 74 khatipura road jhotwara jaipur
Hello,
I have a complaint against online shopping website ebay.in
I ordered a Samsung Galaxy S4 in black color from website ebay. I got delievery around after 10 days but i am not satisfied with the item delievered.
1. The Samsung Galaxy S4 box was not seal packed when delievered
2. On box phone color is written as white but inside actual phone color is black.
3. The EMEI number on box is different from the EMEI number on phone.
I launched a complaint on ebay website and asked them for money refund according to their policy and they were agreed too. Now ebay and the delievery merchant both are forcing me to opt for replace option instead of refund but as I don\'t trust there website anymore I want my money refund.
paisa pay id 34772351268
claim id 307735
Yours Sincerely,
Jugal Kishore Agarwal
Contact no: 09828164022