Online Shopping
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Complaint #3023 — Vivek Sharma
Filed: 31 Oct 2013 ·
Address: A1/ 23 ananta colony nadesar Varanasi 221002
False Commitment by Rediff Shopping regarding delivery of date.
I had placed an order on your rediff shopping portal on 24/10/2013 with purchase order number 8671282.
But not received any valuable feedback about my product. In portal it shows \"Handed over to Courier 26-OCT-2013\" and my delivery date is 01 Nov 2013. And customer care executive every time gave excuse that they have forwarded my request to concern department and told I will surely receive my product on time. On daily follow, up at last on 31 Oct 2013 when I contacted to vendor he simply told due to his mistake he wouldn’t able to deliver the product on mentioned time period. If not want the product then I would have to cancel the order through rediff shopping. He had simply wasted valuable time of mine.
I had made that purchase as a gift for my Parents on the Occasion on Dhanteras which is on 01/11/2013 but as this entire process seems disastrous,
Regards,
Vivek Sharma
Zee Network