Consumer Redressal

Hi, I ordered the gift below to be delivered on 9th of OCT 2013, but ultimately that got delivered on 16th Oct 2013. And now when i checked with the recipient the gift that has been delivered is entirely different from the one that i ordered. This has been the most horrifying experience that i have had with online shopping. This was sent with a purpose as it was the birthday of the KID on 9th Oct. The entire purpose was lost, and moreover when this was delivered it was a wrong gift. It was really annoying and embarrassing for me, to have promised something else and having gifted something else. Request you to kindly look into the same at the earliest and get this rectified.Expecting a faster revert and resolution on the same. Please find the order no and product code for your reference. Order Number: CART36561668 Order Received: Oct 9, 2013 Product ID Description Qty Unit Price DKID018 Trendy for Kids of age 2 to 4 years Date of Delivery and Gift Message : 09/10/13 HAPPY BIRTH