Consumer Redressal

I had ordered a 253 ltr. Samsung Refrigerator RT26FARZASP/TL Double door Platinum Inox from Snapdeal.com via order number 1334530173 for which i had paid amount (Rs 20906) in advance on 16th October 2013. As per their detail product was expected to be dispatched on 23rd October and to be delivered within 1-3 business days. So i was under an impression that my product will reach to me at least on or before 1st November 2013 that was Dhanteras a very important festival when some asset is carried to home. But Snapdeal.com failed to dispatch the product on 23rd October and i got a message from them on 23rd November 2013 that the product will be dispatched within 3 business days. Again product was expected to be dispatched on 29th but again it did not happen. On 30th October product was handed over to some courier company called Gati via tracking number 517200004 and now on 30th October 2013 i got a message that product will be delivered on or before 4th November so i was in a hope that i l