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Complaint #3133 — Radhakrishnan.M.N.
Filed: 11 Nov 2013 ·
Address: 7/346(1), Sreesadma, Harishankar Road, Tharekkad, Palakkad - 678 001, Kerala
On 01-10-2013 through the Online shopping site of The ultimate Superstore,Express Network(P)Ltd., Chennai,I ordered 5 items vide my Order No.5884 and instant online payment was also made as per their billing. Whilst ordering I noticed the stock availability and the items were very much available and as per the delivery terms it was given in the terms and conditions as 15 days. After much follow up I got 3 items, that too after 15 days time. For getting the remaining two items I am constantly contacting the said store. I send Reminder E mails on 18/10/2013, 21-10-2013, 31-10-13, 4-11-13. My precious time is wasted for follow up with the storekeeper. No reply was given by the store for non-sending of the items ordered for which they have already received the payment on 01-10-2013. I understand from the site that these 2 items are yet to be despatched by the said store even after 42days. There is no response or reply from the said store to my reminders/calls.