Consumer Redressal

In the date 29-10-2013, I placed one order which is WD 3 TB Network- My Book Live whose order number 21027682. More than two weeks passed but till I not receive my product. And on courier website they are daily updating Scheduled for Next Day Delivery.More than 15 times I called to infibean and inform this. Previously in the last 10 calls they said that, Sir will wait for tomorrow, you will surely get your product. Last Saturday when I angry about them they said that sir wait till Monday, if you not get the product then at that day I will cancel your order and I will credit your money in your bank account.Today (Monday 11-11-2013) when I call to infibeam and I said that cancel my product immediately , now I am not going to wait for a single day. Then they reply that Sir I will lodge your request but I will return your money only when the product will come to my Dataware house.This is the problem of infibeam and courier people then why should I will tolerate. Please so against infibeam.