Consumer Redressal

Sir, I ordered three Mobile Phones costing 19,993/- each from www.tradus.com and paid the whole amount in advance. First they accepted the order and according to terms they have to deliver the product within 4-6 working days. But they did not deliver the product and after 11 days they cancelled the order automatically at their own choice and now they are delaying the refund of amount already paid. As per their policy they have to refund the amount immediately but still the amount is pending for refund. Now I want my money back with some nominal charge and interest. The details of order are as follows: Website name: www.tradus.com order date: 28-10-2013 1st order id: 11336138_01 2nd order id: 11335859_01 3rd order id: 11333319_01 Amount paid: ₹59,979/- (19,993 x 3)