Insurance
Active
Complaint #315 — Jaideep Lahiri
Filed: 18 Oct 2012 ·
Address: 104/B, Avinash, 7 Bungalows, Andheri - West, Mumbai - 400 053
I was mis-sold a financial savings plan by ICICI Direct. They told me that I would be investing in GoI bonds while it turned out to be an ICICI PruLife insurance plan. Repeated escalations within ICICi PruLife has yielded the same standard response of 15-day free look period being over. I was travelling during this free look period and I only got suspicious once I started receiving calls from the CS of ICICI PruLife for payment of \"PREMIUM\". On checking the policy found the discrepancies. Also, the benefit illustration has not been provided. This is as per the IRDA regulations.
ICICI PruLife has not replied to any of the 4 wrong doings pointed out by me vide my complaint letter and are wasting time and providing with the same sorry standard response. This totally lacks any efforts from their end and is mocking the whole redressal system. Would request help to fight this mis-selling that is so rampant by these companies.
Thank You in anticipation.