Consumer Redressal

REMINDER -2 S.S.Sivasankaran. Mob:8248068618 Chennai-42 R-38. Rukmani Block, Baba’s Garden, dt.12-02-2020. Gopal Street, Velachery, Chennai -600042. e/mail:mail@consumerredressal.com Sub: Complaint against PARGATI CARGO MOVERS & PACKERS, PUNE 411018. Ref : My complaint dt. 12-01-2020 & 22-01-2020 posted in this forum. Sir. On my enquiry through Google search engine, one Mr.Kamal Agarwal (9371756667) from, Pargati Cargo movers & packers, Pune-18 contacted me repeatedly and convinced me to book my house hold articles from Pune to Chennai. Accordingly to my house at Pune, Mr.Rakesh (9890825367) visited and gave quotation (No.1377 dt.17-11-2019) for Rs6500/-. But while lifting my items, considering my situation, he exploited me by demanding Rs.7500/- So, left with no option for me in the last moment, Vide consignment note No.604 dt.05-12-2019, for paying full amount of Rs.7500/- by cash, 12 packages were lifted from my house at Pune for delivery at my house at Chennai. On 09-12-2019 GATI KWE delivered 12 packages at my door step. On verification, I WAS SHOCKED TO NOTE THAT MY ITEM viz., DECORATELY CARVED WOODEN TV STAND (WITH GOD’S PORTRAITS, PILLOW AND 4 Nos BED SPREADS kept in side TV stand) WAS MISSING. Instead, one package (containing used shoes, rotten cloths and other waste items) belong to some body was delivered. From this item we got stinking smell and cockroaches created health hazard to both to me and my wife (WHO ARE SENIOR CITIZENS OF AGE 71 YEARS AND 66 YEARS RESPECTIVELY). I have several times almost daily tried Kamal Agarwal (9371756667) and Rakesh (9890825367). BUT, THEY NEVER ATTEND TO MY CALL AND NO RESPONSE FROM THEM. Subsequently, on 25-01-2020, I received a call from 9970838414 stating that “he is from head office of Pargati Cargo Movers and he will look into my complaints and resolve within couple of days” After that, when I tried several times to contact that person 9970838414, he did not attend my call. No response till now and I was much dejected by their fraudulent action. Earnestly seek your help to do the needful for delivering my missed package by using your channel. Thanking you very much. Yours Sivasankaran. Dt.12-02-2020.