Tours & Travels
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Complaint #32214 — MANISH JAIN
Filed: 29 Jul 2020 ·
Address: BL-D, FLAT-102, SHANTINIKETAN APT., 20 ROUND TANK LANE, HOWRAH, WEST BENGAL, PIN-711101
On 13-02-20 booked 3 rooms at Tosali sands, Puri, Ethnic Village Resort, Konark Marine Drive, Puri - 752002, Dial:06752-250571/572/573/574..., vide reservation voucher no. - HSP202030976 for a period 15-3-20 to 19-3-20 and paid an advance of Rs.24000 to which they gave a MR no. - 145499/13-Feb-2020.
Now due to COVID we had to cancel the trip. After this I am requesting the hotel to refund my advance amount to which they are saying that they won't and the same would be kept with us and would be adjusted with our future booking and in case the rates are high then I will have to pay the difference amount. Also our advance would be kept until Max by October 2020.
Please help me and so me way as to how can i get the refund of 50% advance.