Consumer Redressal

Hi I shifted my house hold goods from Gurgaon to Guwahati on 4th Aug'20 by paying Rs 6800 to GAti Home Packers & Movers. Item details as below : 1) 2 bags containing multi items- Insurance value declared as 12K 2) Tata Sky Antenna & parts -Insurance value declared as 2K. 3) Hindware Air Cooler-Insurance value declared as 11K. After repeated follow ups I personally had to reach Guwahati Godown far away from my home in Guwahati to enquire about my goods & I was able to get only 2 bags in very bad condition whose chain also torned & Tata Sky Antenna only. Later I came to know that Air cooler was not sent by GATI & I was cheated by this Company. This is a big harassment. Kindly help me in getting refund from this company or my lost goods. This is a very big cheat & people working in this company very unprofessional. Kindly take legal action against this fraud company & help me in getting the refund as per declared Insurance value. I have copy of bills which I can produce whenever required. Below is the link of Fraud company & contact details. http://0rg.in/gatihomepackers.com/ 8397999867 , 8571036772, 8800583318, 9773715288. PLEASE HELP ME. BR//Jayanta 7002309545 9435563936