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Complaint #32983 — RAKESH CHANDRA PAGARIA
Filed: 10 Apr 2021 ·
Address: E-44,1 ST FLOOR,OKHLA IND. AREA PHASE -2,NEW DELHI 110020
I BOOKED INERNATIONAL AIR TICKET IN MINE AND MY WIFES NAMEON 0702/2019 THROUGH M/S E DREAM ON LINE VIDE THERE BOOKING REFERENCE NO. 4182204736 AND MADE PAYMENT THROUGH HDFC CREDIT CARD NO. 43682400007151 FOR RS. 1,38943.83 ON 07 &08/2/2019..AS THIS IS A FOREGIN COMPANY WITH NO OFFICE OR CONTACT NO. IN INDIA,I HAVE MAILED THEM MANY TIMES FOR REFUND BUT SINCE LAST ONE YEAR THEY INFORMED THAT THEY HAVE NOT RECEIVED PAYMENT FROM JET AIRWAYSHENCE WILL PAY AFTER THEY GET FROM THEM,BUT I THINK 2 MONTHS EARLIER MY SON INLAW CALLED THEM FROM U.S.A. AND THEY TOLD THAT PAYMENT IS RELAESED IN OCTOBER 2020 AND CREDITED TO YOUR CARD BUT AS OUR CARD HAS ALREADY EXPIRED PAYMENT IS NOT REMITED,AND WILL BE PAID WITH IN 15 DAYS TO MY HDFC A/C BUT AS ON TODAY ALSO THEY DONT REPLY ON E MAILS OF MY REMINDERS.WE BOTH ARE SENIOR CITIZEN AND THIS AMOUNT IS BIG FOR US.I DONT KNOW TO WHOM WE SHOULD CONTACT.PLEASE HELP