Consumer Redressal

i have taken a subscribtion of reader digest (sub no.RD13001900134 ) and on subscribtion they promise to give a complementry watch and a surprise gift but till now i havent receive watch neither gift and on contacting to customer care via email they assured that the gift have been dispact via courire.but till date i have not received and agiasn i contact customer care then agianst i got a reply that the gift will be dispatch. but agiant till date i havent reveived it. and i am feadup of following with the false promise made by company for getting subscribtion and their employee pls assist in getting the resolution quick action will be hight appreciated