Consumer Redressal

Sirs, I had purchased one roll (30Metres ) of i inch PVC Suction Hose from M/s.Light House, Near Pvt Bus Stand, Thiruvalla on 08/07/2020 by paying Rs.1300. The item was connected to the motor pump the very next day and it was found that the hose started water leakage at several places while water flows under pressure. I had raised the issue with the seller and he objected to resolve the issue at once. I could not arrange to detach the hose for want of plumbers during the Covid-19 pandemic lock down. By this time, the leakage still increased to an uncontrollable level, and I was forced to remove the punctured hose in full length. I approached the seller again on 09/06/2021, and he directed me to contact the manufacturer M/s. Transocean at Karunagappally over mobile number. This Company , engaged in the manufacture and supply of PVC materials has inhumanely rejected my plea and stated that the product may not of their company brand. I humbly request to give instructions as to indemnify the losses caused by the cost of the substandard variety of PVC hose and the labor charges paid to the Plumber in extra.