Consumer Redressal

I booked a cab Meru Cab with reference No. 22970684 from Nizamuddin railway station to Indirapuram, Ghaziabad at 12.45 PM on Nov.23, 2013. Booking was accepted confirming that cab details will be shared prior to 20 minutes of the scheduled booking time. three cab were assigned and all chauffeurs denied to reach at my location and eventually i was abandoned stating cab can not be arranged now. . When I requested customer care to transfer my call to feedback section they simply disconnected my call. Eventually I along with my family had a take an local taxi and paid double of the actual fare and transfer to home.This was my worst experience with any cab company in my entire tenure.