Consumer Redressal

I purchased a reseller on 18 Nov, and was expecting the longin details by the day end and when didn\'t received, I reached your staff and requested them, that my current hosting is expiring today, so please provide me details as well support to migrate, but the response, you will get the details soon. 19 Nov, my whole set-up came to a grinding halt, was with your staff, whole day Phone / Chat / Mail, but to no use. 20 Nov, after great efforts got the details in the second half, but was not able to, go through the cpanel details, so raised a ticket with support team, who asked for Customer ID & IPIN, which where yet to receive, so again raised the ticket for the same, but no luck 21 Nov, waiting for IPin etc, without which your technical support was not entertaining, 22 Nov I choose an alternate service provider, to save my sinking ship, which was down from past 3 days. 23 Nov, you estmeed, staff came with the PIN & other details, which are useless to me So I am requesting for a refund