Consumer Redressal

I bought 1.5T Haier inverter AC. I was supposed to get 5meter copper wire installation kit for this AC, whereas while delivering company provided 3 meter installation kit. This resulted me to buy copper wire from the authorised Installation agency of the company which charged me exorbitantly for the same pipe. (as per the installation report) Installation agency has not provided me the bill for the same. However later multiple requests, it has sent report on WhatsApp without mentioning specification brand of the item used for installation. It mentioned installation done, whereas it has not been completed as it has not fixed the copper and drainage pipe on the wall. However, claimed to get installation charges for which were free for the said 4star 1.5 Haier AC as per scheme prevailing at the time of purchase.(as per available screenshot). For these things multiple complaints has been sent Croma and Haier. Non of the company paying heed to the issue, instead calling and wasting time. This same AC showed F4 error on 4th August, 2022 soon after installation on 13 July 2022, as result of faulty installation and non-fixing copper and drainage pipes on the wall. I have given sufficient time to both companies and to myself. However, all in vain. Haier is closing the complaints unliterally without giving service to customer, on inquiring customer care. It is bing told that customer address not found as complaint/ service call is closed or rejected. This happened multiple times. Therefore, i am giving this complaint to consumer Form for further redressal.