Consumer Redressal

I have purchased a Peter England Shirt from Whaky.com for Rs. 699.00 on 13th November 2013. The order number for this is S08121011. I have made the payment from my credit card. In the website of Whaky.com, it is mentioned that the order will be dispatched with in a maximum of 5 to 7 business days. But till today I have not received my product. I tried to contact the customer support of Whaky.com but nobody picked my call, instead it is going in voice message and eventually getting disconnected. I have also written mails to the email id of the customer care of Whaky.com but they were just replying to wait for some more days. After 2 weeks passed, I again tried to call them but again nobody picked my phone. This time they are not even replying to my mail.