Consumer Redressal

Dear Sir, Paid in full for ACT BROADBAND INTERNET SERVICE almost 2 months ago. Connection not yet granted. Have followed up with their team on multiple times. Have complaints 5 times on the following number 080-42840000. Received only false commitments & deadlines. On 2 occassions have ensured my availability at home while I had to sacrifice my Work to accomodate timings of ACT BROADBAND team to come to my home and execute the installation. Kept waiting but nobody from their team came for installation. Before the payment was taken had to follow up for the submission of the documents for almost a month. Last call received was from the following number 8067695555. The person on the other end promised completion of the pending work on 14th Dec. When work dint happen. Today too I called up at 2.20pm requesting to talk to a senior representative of the company. I was told I would get a call in 30mins. The call never came. Overall it has been a harrassment of 3mths. PLEASE HELP