Consumer Redressal

my complain against YEPME.i have purchased a saree,which was not as per specification.it was picked up through reverse logistics docket no-15111911475.They have sent various mail to me for refund of my money since 19 Nov 13.still nothing has been done my fever.Plz do the needful.see their mail-Dear Customer, This is in reference to your complaint regarding the refund for the order number 3966893. We regret to inform you that due to some technical challenges at our Payment Gateway Partner’s end; your refund request is taking longer than expected. The corrective measures are being taken and we assure you of the resolution. Please accept our sincere apology towards inconvenience caused to you, we shall keep you updated with the progress on the same. We appreciate your support and cooperation. In case of any further assistance or feedback, please feel free to contact us at 0120-4851250 or write to us at customer.care@yepme.com. Warm Regards, Customer Support Team VI Yepme.com