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Complaint #3638 — Jenish
Filed: 18 Dec 2013 ·
Address: Madathil Anish Bhavan, Ala ,Chengannur
Dear Sir
I have ordered on 2nd November 2013 Usha Automatic sewing Machine from www.shopclue.com Order ID 8185595. Product delivered on 11 November 2013.
The product is very low quality, wont able to sew paints, trousers. This machine doesn’t have power to stitch paints, trousers cloths. and The product description on shopclue.com, mentioned Sewing machine have warranty of Two years. But manufacturer warranty card says only Three Months (3 Months) warranty for the motor and remaining parts one year .Motor is main and costly part in this type of sewing machine. Shopclue.com cheated me with wrong description of the Product.
12th I requested for return pickup the product as I am not satisfied with the product under their Hassle Free return in 10 days buyer protection plan. (Return Request ID:119645)
After my lot of follow up through Email and Phone the return request approved on 28 November but advised via mail I need to send back the product as they are not able to arrange return p