Consumer Redressal

Dear Sir, I hold a MAXBUPA Life Insurance Policy No. 30054819201100 since 10/10/2011. Recently about 2 months back i had put up a Claim Reimbursement for amount of 32,341/-. I have submitted all the relevant reports, bills and documents pertaining to the same. Even after almost 2 months of putting up my claim MAXBUPA is just not bothered about the same and they are not clearing my dues. My Claim request number with MAXBUPA is 59084. I have sent enough mails to MAXBUPA and i have spoken to them some 15/20 times but nothing is happening on the same. MAXBUPA commits a claim settlement time line of 15 working days but even after 45 working days no action at all. I need your help in this regard. MAXBUPA is just mentally harassing me. MAXBUPA Customer Service mail ID is - customercare@maxbupa.com Claim Office address is -Max Bupa Health Insurance Company Limited B-1/I-2, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi-110044. Regards Manoj Choudhury