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Complaint #3774 — MAINAK BOSE

Filed: 28 Dec 2013  ·  Address: 77 CHANDIGARH MAIN ROAD, MADHYAMGRAM, NORTH 24 PARGANAS, KOLKATA-700130, WEST BENGAL
Booked a UbiSlate 7 of Datawind two times. Their was no stock left and so they called me 1 month back this year and confirmed the same. I asked them about the configuration and they said its same as I ordered but the price is little high and I accepted the offer. But after delivery as I opened the package I noticed that the configuration of the tablet does not match as promised or as I ordered (no Wi-Fi or Bluetooth). I called them but they refused to co-operate or make an exchange even I offered to pay them more for an upgraded model. They said that they delivered what I ordered. I still have the confirmation e-mails of what I ordered. Now I have nothing to do as they do not have any center in Kolkata. They delivered UBISLATE 7CX. It costs Rs. 3,999 (Inclusive of taxes, 1 year warranty, applications & cables)+Rs. 200(shipping charges). The product was shipped from: Datawind Innovations Pvt.Ltd. Khasra No. 605, Near Tata Telco Service Station, A Block, Village Rangpuri New Delhi- 11

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