Consumer Redressal

We are subscriber of your hathway internet service, in Oct we have upgraded to internet service from 2mbps to docsis 3, from the date of up gradation we are facing severe connectivity problem. we are frequently loosing connection on every day. We lose internet connection after every 15-20 minutes many times a day for a interval of 30-90 Minutes. we have complaint but till date a permanent solution has not been done. The following are the Complaints Complaint No. Dated Executive name 8928193/89828211 02/11/2013 ---------- 8961754 12/11/2013 ---------- 8928319 18/11/2013 Nikita Dalkari 8990344 19/11/2013 ----------- 9063347 06/12/2013 Sundeep Gupta 9068394 07/12/2013 Arib From Last 2 month we have complained more tha