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Complaint #3934 — vaibhav biyani
Filed: 6 Jan 2014 ·
Address: 11 floor, Du Parc Trinity
I had cancelled a ticket of which refund is pending. PNR no. ZD84J & ZD86J. Cancellation date was 23rd September but till date no refund.
Each time i call them i get an excuse and my call is kept on hold for minutes together. Each call ends up to 25 minutes. Mails are not reverted properly. This process has taken months now and i now want to file a legal suit against the fraud of company.
I was told amount would be cleared within 7-8 working days but still it remains pending after so many months.
I have now spent hundreds of rupees on telephone but still no refund.
No-one from higher authority is ready to speak and the only thing i receive each time is a mail with apology.