Consumer Redressal

I have bought one winter track suit from shopclue after receiving the product i found the quality of product is very poor same was informed to shopclue but shopclue refuse to retrun the same all correspondence with shopclue also given below. ShopClues Support, Jan 04 04:26 PM: Dear Customer, Greetings from Shopclues.com We do understand your concern and sincerely apologize for the inconvenience caused to you. We have taken up your complaint with respective Merchant for further review and appropriate action. We are working on it and will respond you shortly with a resolution. We would appreciate your patience and co-operation in this regard. Assuring you of our best services always. Thanks & Regards, Amrit - Shopclues.com Customer Service -------------------------------------------------------------------------------- durgesh sharma, Jan 04 10:53 AM: Hello, It shows shopclue is the totally fraud & cheating company in your return policy you mention the different hassle fre