Consumer Redressal

Dear Sir, This is in reference to the order no. 8989144 where we had ordered Panda musical walker but we have received some very poor quality (cosmo walker) second handed walker. The order that has been delivered has brought lots of disappointment to us when waiting for such a long time for the order delivery. Like many Indians we too are very apprehensive in buying things online, we normally prefer buying it traditionally from the market, but we thought to try to purchase this product online from your respective site. Moreover what we had shopped was of Rs 1250/- (discounted price) but what we have recd is of Rs 650/- (MRP). Had purchased the same for my baby but seems by the time I get the product that is actually required it would be of no more use to us. Would like the product to be anange within 3-4 days or the amount needs to be refunded