Consumer Redressal

I had applied to the Maxlife insurance policy in the month of Oct-Nov, 2013 and had deposited the money through the company\'s agent for the policy. But I after a couple of days, I came to know about the company\'s insurance features which were against mine views about the policy of the company. Till then, I had been given a receipt form of the company which provides details about my payment to the company. However, I requested the company through mail to surrender my policy because I was not aware about the meaning of the same in insurance terms and believed that it means to cancel the policy and get the whole amount back. It is also pertinent to mention here that I have not received my policy documents till date. But I was told by my friend about the free look period and also found the details about the same from the internet. Now when i have not received the policy and i requested the firm to give back my money, they are not doing the same.