Consumer Redressal

Hello Sir/Mam, I have purchased a net connection from Reliance(Net connect number - 9330912653). Now its around 1 month it was getting disconnected. i am lodging complaint again and again to the reliance office having the complain numbers 215415606,215906736,216126315 respectively. But Every time they had just given me the assurance to solve the issues within 3 days.But till now no positive sign from their side.I am getting fed up by contacting them again and again. When I visited to the nearest web-world(CIT Road branch,Kankurgachhi) I just got the reason that it was disconnected due to a negative address verification.(The rason for AV- is ,because i hada told them to come either before 11 am and after 10 pm or on saturday and sunday). But No one came for a physical verification to my residence.Again I had made request to them almost everyday in between 12 to 25 of January. But nobody does not come.Everyday they are saying that , they would send at the next day.