Consumer Redressal

Subscriber ID: 1109617068 Plan : 4 mbps Name: Shashank Agarwal Mob. 9560872613, 8130785377 Dear Sir, 1. From the beginning to till date i can not use internet properly. there is a 4mbps plan, and most of the time the speed is in under 1.5 mbp, and many of time it’s under 600 kbps or lesser. 2. i was called to tikona Technical Support No. (022-40629629). Tikona people says- - sir, it could be some network issue, please restart the device. i did, and after few hours i loose the connection. OMG, i am trying to connect..connect.., but doesn’t work. then i reach to device and restart it. OH, this device works on restart(How Ridiculous) 3. I requested to connect senior officer, tech team scheduled a call back for me approx 3-4 days ago. but i haven’t receive any call. 4. i have registered a compliant for this issue before 2 or 3 days ago. but nobody respond on it. here is the compliant no.1-3011642642. They didn’t solve my problem till now. i have paid him Rs. 2600/- by Credit Card.