Consumer Redressal

I want to lodge a complaint against online company YEPME.COM. I made a order (No.5445181) for Watch and Sunglasses( Product code : 13812Yepme Silver & Smoke Sunglasses) on 13-Feb-2014. and I did online payment in advance to company. But when I received delivery box, I found that I did not find my ordered items. Company send me different model of Sunglasses and watch lying in steel box and got damaged. It is very shocking that products are packed in careless manner and also wrong items. This is not the first time, company send me wrong products.Now again YEPME.com send me wrong product in the place of my order. Last time YEPME.com did same thing and again YEPME.com are doing so. Last time YEPME.com send me wrong pair of shoes for the order no. 4731970 and YEPME.com did not refund my courier charges still. I did a lot of trust on Yep me . but this a irresponsible company. When I contact the company they did not giving any satisfactory answer. Yepme.com harassing me a lot.