Consumer Redressal

I bought a Philips Go Gear mp3 player(blue) 4gb from snapdeal.faultily packed from the start to the end..ominous of what was to come, A single layer of bubble wrap only. I opened it, to find no warranty card inside(The box was taped)the product did not have any plastic seal neither did its headphones, which were also in bad shape uncoiled & tangled. The sleek black player revealed many fine scratches on its exterior on both sides. Tried to switch it on, it did not budge.Thats when i realised i was cheated. This product was already opened & used. On top of that a quick start guide enclosed with this product revealed someone had actually written in ball point pen, the word \"recordings\" in italics. What a shitty attitude from Snapdeal..they sent me a defective Philips mp3 player weeks back & now refuse to even replace it or even call me back! Seriously ppl !! dont buy from them..they r such big FRAUDS! All their reps have some serious attitude problems on top of it all. Dnt shop here ppl.