Consumer Redressal

Hello Sir/Madam, I humbly request you to take action on the below complaint. I would like to bring to your notice that I had purchase 2 watched on the website www.kaunsa.com on January 31st 2014 with a promised delivery date of Feb 14th 2014. Of the 2 watches, I received the Tissot Prc 200 chronograph stainless steel blue model on Feb 10th 2014. However today is Feb 22nd, 2014, and I\'m yet to receive the other watch ROLEX Oyster Date Submariner Watch US model for which I have paid Rs. 9999. I have made several calls to 0120 4835000 and everyday a different operator picks up and tells me a new delivery date. Today I was given a delivery date of Feb 28th 2014. And when I ask the reason, they blame the seller whom goes by the Seller ID : 858_BIG_AJA for whom no contact details are provided despite my request. I\'m not sure how long this charade would go on. Request you humbly once again to address the issue at your earliest convenient time. Thanks and Regards, Karthik R.