Consumer Redressal

The chief, Consumer forum Kolkata. Sir/Madam, I booked a couple of tickets for a show called Ashiqui live from a site named indianstage.in on 5th of February 2013.the registered name of the company is ISTAGE ENTERTAINMENT PVT LTD.they have delivered e-tickets within a day and asked to collect the original tickets from the counter. On 7th of February they let me know via mail that the show has been cancelled and requested to give them my bank details to refund the money. I have given all the details within hours of receiving the mail. they claimed that I will get my refund back within 7 working days. today is 22nd and still I have not received the refund. I tried to follow them up by calling their contact no. several times but they are not responding properly. Now I am having a strong disbelief whether I will get the refund back or not. I will be grateful to you if you give this issue a glance and help me out to get my money back. ISTAGE Order ID 313901. Thanks and regards .