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Complaint #4759 — Sabina Coelho

Filed: 1 Mar 2014  ·  Address: 47 om sai nagar, bh hari nagar - 2, udhna, surat - 394210
I had purchased an aakash tablet worth rs 6000 which was delivered to me on 31-01-2014. The tablet was in damaged condition n so I had returned it on the service centre specified on 01-02-2014. The customer care executive said that I will get the replaced tablet within one week. After inquiring about one week later the executive told me it will take more 10 days. After 10 days they told me it will take one more week n again after a week they told me its going to take more one week. I cannot understand what to do in such circumstances and want to know if there is any remedy to either get my tablet soon or get back my money. Kindly help me solve my query

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