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Complaint #4820 — Dilip Panchal

Filed: 5 Mar 2014  ·  Address: B101, Shree Durga CHS Ltd, Sector 7, Airoli, Navi Mumbai, 400708
I had order a saree from the yepme site for 299/-. The site described the details of the saree and the picture. By looking on this product i had confirmed the order and made the payment. But I received a completely wrong product. As per their policy i had to return the wrong delivered product on my cost. Which I did with a complaint registered formally. The complaint was acknowledged and I was assured that the correct product would be sent after proper verification before dispatch. But again I had received the same wrong product (which I had received in the first delivery). On questing the repeated error, the yepme team says that as per their policy I will have to again send the wrong product to them on my cost for a refund, when I asked why they are not able to give me the correct product which I had order viewing their website, they replied there is a catalog error and could not delivery the correct product. I had already wasted 200/- on returning the wrong product and number of phon

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