Consumer Redressal

IT HAS BEEN HECK OF NUISANCE NO I HAVE TO FILE THIS COMPLAINT AGAINST\"SNAPDEAL\".THEY ARE THEIVES.THEY STOLE MY MONEY AND NEVER RETURNED ME BACK.I PURCHASED A DELICATE LIGHT, WHICH WAS WORTH RS.6000. FIRSTLY, IT WAS BADLY PACKED.YET I ACCEPTED THE DELIVERY(BECAUSE I TRUSTED SNAPDEAL) ONLY TO FIND IT BROKEN INSIDE WITH ALL SMALL MIRROR PIECES SCATTERED. THEN, ON AFTER A LONG WAIT ON CALL , I WAS TOLD TO SEND SNAPSHOTS(KNOWING THAT IT COULD CAUSE DAMAGE TO ME).YET I DID.ONLY TO KNOW THAT THE APPROVAL IS DELAYED.THEN WHAT? I AM NOT INFORMED ANYTHING. MEANS I NEED TO MAKE A CALL AGAIN.SO, AGAIN A LONG CALL( ON THE NON-TOLL-FREE NUMBER)AND STILL APPROVAL IS PENDING.WEEKS PASS BY AND NO COMMUNICATION FROM SANPDEAL. VERY UNFRIENDLY STAFF AND SUPERVISORS NOT FIT TO BE CALLED SUPERVISORS.BETTER IS THE SITE GOES OFF.ITS SICKENING, USELESS AND FRAUD. P.S.I AM STILL WAITING FOR MY REFUND.