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Complaint #4917 — bharti navlani
Filed: 11 Mar 2014 ·
Address: 11, bholeshwar society, opp. brahmakumari mandir, hansol, ahmedabad, gujarat
I purchased Transcend MP4 player from flipkart.com but the product they delivered was defective and now they say we cannot exchange or return the product as seller has exchange period of just 10 day and I filed complaint on 15th day.
But in that MP4 player some videos are properly played while others are not that and that error was detected after some days but flipkart is not ready to consider it. It is neither giving my money back nor exchanging the product.
Its forward button is also not working. I was trying to exchange the product from last 1 month but finally today they said they can do nothing in this matter. I can go to service center. But I am not bound to accept the product which is defective, in any case.
Plz resolve my problem.