Consumer Redressal

I ordered two product (1.Delhi Seven Cool Brown Stretchable Chinos, Price:565 Rs and 2.Levis Black V-Neck Striped Sweater, Price:919 Rs) from www.snapdeal.com on Date: 24 Nov,2013 (Order No.2013449265335).I paid that amount (1484 Rs) through online banking. After that trouble started,firstly they faulty products so I sent back those product again to snapdeal on date 29.11.13.but they refunded only for one product Delhi Seven Cool Brown Stretchable Chinos, Price:565. When i called them to refund for second product ;Levis Black V-Neck Striped Sweater, Price:919 Rs, their customer care person told they will refund for second product within a one week so i waited for one week but money not refunded. It is already almost four month over but no refunding was done. I am feeling they cheated me what to do now?