Consumer Redressal

I had booked an LG single door refrigerator(Product Name: LG Refrigerator GL205KL5ERLZPST) on Greendust on 7th March 2014 via order number 22427956. I was assured that it would be delivered in 3-4 days from booking date when I called the greendust customer care and believing this I placed the above mentioned order. Later I was behind the customer care for all these days and on 25th March I was told that that product is not available and they would give an alternate product and the difference amount to be paid to them, I agreed to it. But again the delivery wasn\'t happening and I asked greendust customer care to cancel my order and return the money paid 8170 rupees at the earliest. I never got any reliable answer regarding the delivery anytime and I had to call them atleast 30-35 times during this duration from 7th march 2014. It caused a lot of stress and inconvenience to me and I need justice for this by getting compensation and my paid amount. Request you to kindly assist me on this.