Consumer Redressal

Dear Sir/Madam,i took connect wifi connection few months back,due to frequent speed or connectivity problem i contacted customer care so many times but never got any proper response. 1 written complaint in sec 9 office is still pending from last 1 month.Due to the same I stopped their payment but till now they are not responding and disconnected the connection.I am ready to pay but they are not giving me the services which they committed. Kindly help me as I am facing mentally/physically and monitory loss.Also, I am expecting looking forward for the compensation for the loss i suffered due to connect poor services. Regards Bharat